Parton Insurance and

William Parton Agencies Ltd. Privacy Policy



Our office strives to provide impeccable service and quality insurance products to meet the needs of our clients. In doing so we are committed to protecting your privacy and are accountable for the personal information we collect from you. We believe your privacy is important and take every step to protect it.

This privacy policy has been developed in compliance with “PIPA”, British Columbia's Personal Information Protection Act. The intention of our privacy policy is to inform whose who are concerned with how their personal information is collected, used, protected, and handled by Parton Insurance and William Parton Agencies Ltd.

What personal information do we collect from people who visit our website?

We collect information such as names, addresses, email addresses, phone numbers, and other details submitted through our contact forms or quote requests. Our website also uses cookies to enhance your browsing experience and optimize the content for the browsers on which this website is displayed.

When do we collect your information?

Any information submitted though our online contact requests or quote requests will be collected to fulfill your requests for our products and services. We may request further information directly depending on the information submitted or depending on the products or services you are requesting. From time to time additional information is collected from insurers, industry associations and claims adjusters.

How do we use your information?

We use your information in a number of ways to complete your requests for our products and services such as:
- Delivering product offerings.
- Providing insurance proposals, quotations, and professional advice.
- Determining eligibility and processing application for products and services.
- Communication, marketing, billing and administration.
- Claims administration.
- Data analysis.
- Complying with legal, audit, security, and regulatory requirements.

How do we protect personal information?

We take every reasonable step to protect the security and confidentiality of personal information. Personal information is stored in locations that have appropriate security measures in place to protect against the loss, misuse and alteration of your personal information under the control of us. Any information transmitted via the internet, however, may be intercepted by third parties. Parton Insurance and William Parton Agencies Ltd. does not assume liability for the interception, alteration or misuse of information transmitted over the internet. The service providers we use are bound to maintain the confidentiality of our clients personal information, and may not use the information for any unauthorized purposes. Our employees are governed by strict standards and internal policies to ensure that personal information is secured and handled with the care and respect it deserves.

Who do we disclose your personal information to?

If you are applying for insurance or requesting a quotation through our website, your information will be shared with third parties, including insurance companies, their underwriters, our service providers, and in some cases their technical staff. We may also be forced to disclose personal information where authorized by PIPA or required by law, court order, subpoena, or search warrant. We will never sell or trade your personal information to anyone outside of Parton Insurance or William Parton Agencies Ltd. without your consent.

How do I give consent or withdraw it?

You have a choice to use our services and provide us with your personal information. We will ask for your consent formally under our Disclosure Form, and may ask for it again in the future as required by law, or as our industry requirements change. Generally, we will determine that your consent has been implied by your voluntary submission of your information to us, as it is reasonable to assume you are consenting us to use your information in order to service you, or assist you in procuring insurance products. If you are providing personal information on the behalf of other individuals you are representing, you must obtain their consent for us to use and disclose their information before disclosing this information to us.

You may at anytime withdraw your consent by providing us with reasonable notice in writing. You may not withdraw your consent where doing so will frustrate the performance of a legal obligation. Should you chose to withdraw your consent “PIPA” requires we must inform you of the consequences of withdrawing consent which may result in us being unable to provide the products or services you have requested. If you wish to be excluded from receiving correspondence in email form, please give us a call at 604-731-5208 and we will remove your email contact information from our file.

How do we contact you regarding this privacy policy?

If you have any questions or concerns regarding our privacy policy you may reach us over the phone at 604-731-5208, or in person at our office 2695 West Broadway, Vancouver, V6K 2G2.

Parton Insurance and William Parton Agencies Ltd.'s privacy officer is Gerry Parton.